Description
As a Seasonal Kitchen Assistant at Sur La Table, you play a key role in inspiring customers throughout every stage of their culinary experience.
You will support the chefs to ensure smooth class operations and a #bestincenter experience, a company-wide standard for excellence in service.
Key Responsibilities:
- Customer Experience & Brand Representation:
+ Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. + Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. + Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
- Sales & Business Performance:
+ Assist chefs with class execution that drives repeat visits and positive customer feedback. + Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates. + Consistently meet or exceed monthly sales goals, contributing to overall store revenue.
- Team Engagement & Store Support:
+ Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations. + Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations. + Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness.
- Operations & Compliance:
+ Ensure compliance with food safety standards, local health codes, and sanitation regulations. + Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment. + Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
Physical Requirements:
- Ability to communicate verbally and work cooperatively with associates and customers.
- Ability to remain standing for up to 4 hours at a time.
- Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor.
- Ability to lift and/or move merchandise weighing up to 50 lbs.
- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
- Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays.
Qualifications & Experience:
- Must be 16 years of age or older at the time of employment.
- 1 year retail sales experience, preferred.
- 1 year food prep and/or kitchen operations experience, preferred.
- Valid Food Handlers Certification.
- Excellent communication, problem-solving, and decision-making abilities.
- Passion for community engagement and providing exceptional customer experiences.
- Proficiency in Microsoft Office Suite and retail systems preferred.
Associate Perks:
- 401K after 90 days; must be 21 years of age.
- Employee Discount.