Principal Product Manager

We are seeking a Principal Product Manager to own and lead strategic email data plane integrations strategy at Twilio. You will navigate complex infrastructure challenges with demonstrable technical acumen while actively partnering with key external and internal partners.

Responsibilities:

• Be a subject matter expert on email, cross-channel and partner integrations, resolving complex product issues that arise.
• Use financial and engineering context to contextualize total opportunity size (and business impact/ROI) of proposed product improvements.
• Develop and lead the multi-year product roadmap for your domain, driving development from concept through launch and ongoing maturity.
• Make synthesized recommendations on priorities by opportunity and timing.
• Partner with GTM stakeholders to ensure successful and measurable delivery of commitments.
• Lead product requirements, program milestones, and launch planning, particularly when it comes to transitioning customers off of old products and APIs in favor of modernized versions.
• Document ideas and research quickly for review and iteration from your teams, to support our remote-first environment.
• Collaborate with adjacent product managers.

Qualifications:

• 10+ years experience in product management, with 5+ years in the email domain.
• Proven ability to work backwards from customer needs, crystallizing problems that translate into impactful product decisions.
• Strong understanding of how B2B and large enterprises operate, including sales cycles and organizational dynamics.
• Strong understanding of Amazon Web Services Cloud services.
• Experience in APIs or platform products, including designing for reliability, scale, and developer usability.
• Soft Skills: Highly collaborative and excel in building cross-functional relationships in remote, global teams; able to mentor, inspire, and set vision for high-impact initiatives.

What We Offer:

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program
• Much more

Compensation:

• Estimated pay ranges for this role are as follows:
• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $171,120.00 – $213,900.00
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200.00 – $226,500.00
• Based in the San Francisco Bay area, California: $201,280.00 – $251,600.00