Associate Director, Software Engineering Specialist

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering Specialist. This role involves providing senior technical leadership and deep operational expertise for GFDP-RDP-On-Prem, driving platform resilience, transformation and uplift across RTB and MTB.

Key Responsibilities:

• Provide senior technical leadership and deep operational expertise for GFDP-RDP-On-Prem, driving platform resilience, transformation and uplift across RTB and MTB.
• Own the technical and product stewardship of Trino/Starburst, including operational stability, performance optimisation, upgrades, standards, and support for tenant consumption.
• Lead end-to-end tenant onboarding for new use cases, covering infrastructure provisioning, ingestion onboarding, ETL enablement, and CI/CD integration to deliver predictable go-live outcomes.
• Act as the senior technical lead for complex cross-platform troubleshooting across the full lineage, driving permanent fixes and prevention patterns.
• Hold formal accountability for platform controls as ITSO delegate, ensuring ongoing compliance with mandatory/regulatory requirements and maintaining licence to operate.
• Drive operational excellence through release governance and production readiness disciplines, improving stability, change success, and GRAS outcomes.
• Lead platform modernisation and evergreening initiatives, ensuring technical currency and safe adoption of upgrades with minimal business disruption.
• Maximise automation and reduce operational toil by partnering with IT communities of practice and adopting best-practice tooling, techniques, and processes.
• Provide leadership across the pod, guiding engineers, coordinating across partner teams, and ensuring senior-level outcomes without relying on dedicated PM/Scrum support where absent.

Requirements:

• Proven experience owning production platform stability in a regulated enterprise environment.
• Strong experience with distributed query/consumption platforms, ideally Trino/Starburst.
• Strong experience with CI/CD and automation.
• Experience operating/supporting multi-tenant platforms.
• Strong knowledge of Linux/UNIX systems and advanced troubleshooting skills.
• Practical knowledge of networking fundamentals relevant to platform operations.
• Experience implementing and maintaining DevSecOps controls.
• Strong capability to lead cross-team technical triage, influence decisions, and communicate clearly with senior stakeholders.