Workplace Experience Specialist

We are seeking a Workplace Experience Specialist to support daily operations and employee experience initiatives at Electronic Arts' Bogota studios.

The successful candidate will ensure a safe, efficient, and engaging office environment, manage vendors and projects, and collaborate with various teams to maintain smooth operations and a positive employee experience.

Responsibilities:

• Support daily workplace operations across multiple office locations, ensuring spaces are maintained to a high standard and operational issues are resolved in a timely manner
• Coordinate workplace services and vendor activities, including janitorial, maintenance, food service, repairs, furniture, and office amenities
• Monitor vendor performance, support invoice and budget tracking, and identify opportunities for operational efficiencies and cost savings
• Drive employee experience initiatives, including onsite events, activations, hospitality services, and workplace engagement programs
• Assist with workplace projects, including office moves, seating updates, space reconfigurations, furniture installations, and office refreshes
• Partner cross-functionally with IT, Security, PE, Real Estate, and external vendors to support operational and project-related initiatives
• Maintain workplace procedures, operational records, occupancy data, floorplans, and workplace documentation
• Ensure compliance with Global Health Office (GHO) for health, safety, and local regulatory requirements while supporting emergency preparedness and site readiness efforts
• Identify opportunities to improve workplace processes, employee experience, and operational consistency

Qualifications:

• 3+ years of experience in workplace operations, facilities coordination, office management, hospitality, or related environments
• Experience managing vendors, supporting workplace projects, and coordinating operational initiatives
• Experience in planning, coordinating, and executing events from concept to completion
• Strong organisational, communication, and problem-solving skills with the ability to manage multiple priorities independently
• Customer-service mindset with the ability to build positive relationships across teams and leadership levels
• Proficiency with Microsoft Office Suite and Google Workspace preferred
• Experience supporting creative, entertainment, gaming, or tech environments is a plus

Benefits:

• Health Benefits – Medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan
• Professional Development – Training and development programs, opportunities for career advancement, and tuition reimbursement
• Work-Life Balance – 15 vacation days, paid holiday closure, and paid sick leave
• Meaningful Work – Opportunity to directly contribute to the development of EA titles
• Additional Perks – Meal card ($400,000 COP per month), game credits, and console reimbursement program