Executive Business Partner

Twilio is seeking a highly proactive and business-minded Executive Business Partner to support executives within its Enterprise Technology organization. This role extends well beyond traditional administrative support.

The successful candidate will develop a strong understanding of Twilio's business, technology strategy, organizational priorities, and key initiatives,using that context to anticipate needs, manage competing demands, and help leaders and their teams operate more effectively.

Responsibilities:

• Develop a deep understanding of the Enterprise Technology organization, including its strategy, priorities, key initiatives, stakeholders, and operating rhythms.
• Serve as a trusted thought partner to executives, providing informed input and helping move priorities forward.
• Strategically manage complex executive calendars, evaluating and prioritizing requests, resolving conflicts, and protecting time for critical work.
• Make sound, independent decisions on behalf of executives, determining when their participation is needed and ensuring they are prepared.
• Manage complex domestic and international travel, prepare and reconcile expenses, and proactively address changes or issues.
• Build strong relationships with executive leadership, their direct reports, and administrative partners across the organization.
• Help translate executive priorities into action by tracking commitments, following up on decisions, and driving accountability for milestones and deliverables.
• Support key projects and initiatives by gathering information, synthesizing updates, and ensuring the right stakeholders remain aligned.
• Draft and coordinate executive communications, presentations, and meeting materials with a high degree of clarity and professionalism.
• Lead the end-to-end planning and execution of executive offsites, leadership summits, and team gatherings.
• Analyze team surveys, operational information, or other inputs to identify themes and provide executives with useful insights.
• Identify opportunities to streamline workflows, improve operating practices, and create a more efficient and positive experience for executives and their teams.
• Handle sensitive information and complex situations with exceptional discretion, professionalism, and judgment.

Qualifications:

• 5+ years of experience supporting senior executives in a fast-paced, dynamic environment, preferably within the technology industry.
• Demonstrated ability to take ownership, operate independently, and move work forward amid ambiguity and changing priorities.
• Strong business acumen and intellectual curiosity, with the ability to quickly understand organizational strategy, technology initiatives, and executive priorities.
• Proven ability to anticipate needs, exercise sound judgment, solve problems proactively, and make thoughtful decisions on behalf of senior leaders.
• Experience strategically managing complex executive calendars and building trusted cross-functional relationships.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple high-priority deliverables and deadlines simultaneously.
• Strong written and verbal communication skills, including experience drafting executive-ready communications and presentation materials.
• High level of integrity and discretion when handling confidential, sensitive, or business-critical information.

Location: Remote - Colombia Travel: Approximately 5-10% travel anticipated