Description
We are seeking a Customer Assistant to join our team on a part-time, fixed-term basis. As a Customer Assistant, you will play a crucial role in ensuring our store is ready for customers, providing excellent service, and supporting your colleagues.
The role involves:
- Preparing the store for the day ahead by restocking shelves and ensuring the workspace is tidy
- Collecting and moving stock safely from the warehouse to the shopfloor
- Working across different parts of the store, including chilled and frozen areas
- Using equipment, handsets, and digital systems to complete tasks accurately and safely
- Providing support in other areas when needed, such as picking online orders or serving customers at checkouts
To be successful in this role, you will need:
- A friendly and welcoming demeanor with a genuine enthusiasm for delivering excellent customer service
- The ability to work in a physically demanding role, adapting to the disruption that working overnight can have on well-being and sleep
- A committed team player who thrives in a fast-paced environment and is willing to support colleagues
- Flexibility and a willingness to work across the store and take on new challenges
- A positive attitude to learning, developing, and trying new things to improve our service
- Confidence in using new digital tools and technology to excel in your role
In return, we offer a range of benefits, including:
- Competitive hourly rate with a nightshift premium of £2.45 for hours worked between midnight and 5am
- Discount card providing 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% at Sainsbury's every Friday and Saturday
- Holiday entitlement based on hours worked
- Enhanced Family Leave policies, including maternity, paternity, and adoption support
- Pension and life cover, with a matching pension contribution of 4-7.5% and up to 6x life cover
- Sainsbury's share schemes, allowing you to buy shares at discounted prices
- Various retail savings, including discounts on eating out, holidays, and at other retailers
- Physical and mental wellbeing support, including cycle-to-work schemes, gym access, and Employee Assistance Programmes
We are committed to creating an inclusive work environment where every colleague can achieve their full potential. We offer development opportunities, mentorship, training, and career progression pathways to support your growth and success.