Manager, Infrastructure

Forbes is seeking a Manager, Infrastructure to lead the work responsible for Forbes' corporate technology infrastructure across a remote and hybrid workforce.

This role manages one junior infrastructure engineer and owns the reliability, security, and performance of identity, email, endpoint, cloud, and core enterprise systems. It blends hands-on technical leadership with people management and reports to the Director of Technology Support.

The Manager sets direction for the infrastructure environment, develops and mentors a junior infrastructure engineer, and partners with Cybersecurity, Technology Support, and other stakeholders to keep Forbes secure and running smoothly. A hybrid schedule with three in-person days per week at our Jersey City, NJ headquarters is expected.

Responsibilities:

• Infrastructure leadership: Train, develop, and performance-manage one junior infrastructure engineer, including setting goals, coaching, and providing regular feedback.
• Set priorities, assign work, and balance day-to-day operations with longer-term projects.
• Provide technical guidance and serve as the senior escalation point for complex infrastructure issues, partnering closely with the Technology Support team on escalated tickets, recurring problems, and coordinated rollouts.
• Build and maintain team standards, runbooks, and documentation.
• Partner with HR, Legal, and other stakeholders on email and access matters.

Infrastructure and systems:

• Own identity and access management across Okta, Microsoft Entra ID (Azure AD), and Active Directory, including lifecycle, MFA, SSO, and group-based access.
• Manage Microsoft 365 and Exchange Online, including hybrid Exchange where applicable, along with Google Workspace and collaboration tools such as Slack, Zoom, and SharePoint.
• Oversee endpoint management with Microsoft Intune, Windows Autopilot, and Jamf Pro across Windows and macOS.
• Manage Azure cloud infrastructure and core enterprise systems for reliability, performance, and cost.

Security and compliance:

• Partner with Cybersecurity on audits, access reviews, and security initiatives.
• Drive improvements in security posture, automation, and operational efficiency.
• Support incident response for infrastructure and email-borne threats.

Projects and operations:

• Own infrastructure projects from planning through delivery, including migrations, rollouts, and lifecycle refreshes.
• Manage vendor relationships, licensing, and renewals.
• Participate in an after-hours and weekend on-call rotation for critical incidents as needed.

The Ideal Candidate:

• 8+ years in Corporate IT, Infrastructure, or Systems Engineering, with 2+ years of prior people management experience.
• Proven experience managing identity platforms: Okta, Microsoft Entra ID (Azure AD), and Active Directory.
• Strong experience administering Microsoft 365, Exchange Online, and Google Workspace.
• Hands-on experience with Azure cloud infrastructure.
• Experience with endpoint management using Microsoft Intune, Windows Autopilot, and Jamf Pro across Windows and macOS.
• Strong background in email security and email authentication.
• Solid understanding of endpoint security tooling.
• Working knowledge of networking fundamentals: Wi-Fi, DNS, DHCP, and VPNs.
• Strong leadership, communication, and stakeholder management skills.
• Ability to balance operational support with project delivery and team development.

The annual base salary range for this role is $135,000 - $145,000.