SATCOM IP Network Support Engineer

We are seeking a SATCOM IP Network Support Engineer to join our Enterprise SATCOM Gateway Services (ESGS) team at Scott AFB, IL.

As a SATCOM IP Network Support Engineer, you will play a critical role in supporting the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC).

Primary Responsibilities

• Execute network operations, including configuration and analysis of customer circuits across all SATCOM teleports and gateways.
• Perform real-time circuit redesign to restore customer connectivity during outages and maintenance actions.
• Collaborate with supported customers and engineers to ensure maximum network availability and minimise mission impact.
• Perform change management tasks, including hardware replacement, software configurations, and ASI management.
• Proactively monitor network alarms and utilise incident management applications to document outages and resolutions.
• Assess and recommend resolutions to network incidents and deficiencies, leveraging knowledge of routers, switches, crypto devices, and other associated modems.

Basic Qualifications

• Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date.
• Requires BS degree and 2-4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience.
• Able to work in a 24x7 shift work environment.
• Must have an active DoD Secret security clearance.
• Requires general understanding of SATCOM and networking principles.

Preferred Qualifications

• Experience working with deployed SATCOM terminals.
• Circuit actions experience.
• Telco NOC, inside or outside plant experience.
• Experience with MS Office suite.
• Experience with alarm surveillance, fault management, LAN maintenance, and performance management.

Pay Range: $59,150.00 - $106,925.00