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From the employer's careers site First seen 28 Oct 2026

Christmas Customer Assistant - Operations

The employer hasn't listed a salary.

Apply on Marks & Spencer

Description

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Key responsibilities include:

  • Managing stock and deliveries
  • Ensuring the shop floor is full, clean, and ready for customers
  • Working across different areas of the store as needed
  • Using digital tools to track deliveries and manage stock efficiently
  • Being a team player and supporting colleagues across the store

The work pattern for this role is as follows:

  • Week 1: Sunday 12:30 - 20:30, Tuesday 04:00 - 12:00, Thursday 14:00 - 22:00
  • Week 2: Wednesday 04:00 - 12:00, Friday 09:00 - 17:00, Saturday 09:00 - 17:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00. Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Benefits of working with M&S include:

  • Competitive pay rates
  • Opportunities for career development
  • Collaborative and supportive team environment

To apply for this role, you must be 18 years of age or older.

Skills

Ready to apply?

You apply with the employer directly. Their original posting is here: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/136354

Apply on Marks & Spencer