Regional Security Manager, Americas

Job Description

As Regional Security Manager Americas at Stripe, you will be responsible for developing core physical-security deliverables to office locations in the Americas (North America and parts of Latin America), and help evolve our program to support Stripe around the globe.

Responsibilities

• Own regional physical-security operations for the Americas, including security governance, escalations, incident response, service delivery, and performance reporting; contribute to global programs as needed.
• Partner with teams such as Workplace, People, IT, Events, business leaders, and external providers to deliver a security program that scales with business needs while preserving a high-quality employee and visitor experience.
• Lead or coordinate risk, threat, vulnerability, and site-security assessments; document material risks; prioritize mitigations; and track delivery to closure.
• Develop, maintain, and test clear policies, standard operating procedures, and playbooks covering office security, escalation, incident documentation, event support, and crisis response.
• Manage regional security contractors, service providers, and guard-force partners through defined scopes, service-level expectations, key performance indicators, quarterly business reviews, and corrective-action plans.
• Partner with Business Continuity, Crisis Management, and Environmental Health & Safety to ensure regional emergency and crisis-response plans are current, practicable, and exercised regularly.
• Partner with the Security Systems team as a regional decision maker to define and support physical-security technology design for new offices, relocations, expansions, and significant workplace changes.
• Own regional operational planning and budgeting: forecast spend, identify cost and service improvements, and manage approved programs responsibly.
• Design and deliver security-awareness and education initiatives that help employees make safer decisions and strengthen Stripe’s security culture.
• Lead cross-functional security projects that reduce risk, improve resilience, and produce measurable operational outcomes.

Requirements

• 8+ years of progressively responsible physical-security, corporate-security, or closely related risk-management experience supporting a multinational organization, including responsibility for operations in the Americas.
• Demonstrated experience designing, operating, and measuring risk-based physical-security programs across multiple sites or jurisdictions.
• Experience conducting risk, threat, vulnerability, or site-security assessments and translating findings into prioritized, practical mitigations.
• Experience managing security vendors or guard-force/service-provider relationships through scopes of work, performance measures, service reviews, and issue resolution.
• Experience leading or materially contributing to incident, emergency, or crisis-response planning and exercises.
• Strong program and project-management skills, with the ability to prioritize multiple concurrent initiatives and communicate tradeoffs, risks, and progress.
• Excellent written and verbal communication skills and the ability to influence cross-functional stakeholders without relying on direct authority.
• Sound judgment, discretion, and a demonstrated commitment to employee safety, privacy, and an inclusive workplace experience.
• Ability to travel within the Americas and internationally up to 25%, including occasionally on short notice.

Preferred Qualifications

• Experience in a technology, financial-services, or other fast-growing, globally distributed organization.
• Experience supporting office construction, relocations, expansions, or physical-security system design.
• Experience with access-control, video-surveillance, alarm, or other enterprise physical-security technologies and the governance that accompanies them.
• Experience managing security operations at large scale public events.
• Relevant degree, CPP/PSP, or comparable professional certification; equivalent practical experience is also valued.
• Established professional relationships across the security industry, public-sector partners, or relevant regional networks.
• Professional fluency in Spanish