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Hims & Hers

Sr. Process & Operations Engineer — Menlo Park, CA

Hims & Hers
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onsite senior Full time $130K - $170K Menlo Park, California

First indexed 24 Oct 2026

Description

Compensation

The salary range for this role is $130K – $170K for Zone A (California) and $130K – $150K for Zone B (Minnesota & Massachusetts).

About the Role:

The Senior Process / Operations Engineer – Regulated Devices oversees contract manufacturing operations for a Class II FDA-regulated medical device.

Responsibilities:

Contract Manufacturing Oversight

  • Serve as primary technical operations lead for external contract manufacturers and critical suppliers.
  • Oversee day-to-day manufacturing performance, quality metrics, and operational execution at CMOs.
  • Ensure manufacturing processes consistently meet product specifications, quality standards, and production targets.
  • Drive accountability with manufacturing partners regarding timelines, deviations, CAPAs, and continuous improvement initiatives.

Process Engineering & Manufacturing Support

  • Develop, optimize, and sustain manufacturing processes for Class II medical devices and consumables.
  • Partner with R&D during product development and design transfer activities to ensure manufacturability and scalability.
  • Support process characterization, validation, and verification activities, including IQ/OQ/PQ validation, process capability studies, equipment qualification, and manufacturing line readiness.
  • Lead root cause investigations and implementation of corrective and preventive actions (CAPAs) related to manufacturing or process issues.
  • Monitor process performance and identify opportunities for yield improvement, cost reduction, and operational efficiency.

Quality & Regulatory Compliance

  • Ensure all manufacturing activities comply with FDA Quality System Regulations (21 CFR Part 820), ISO 13485, GMP requirements, and internal quality system procedures.
  • Collaborate closely with Quality Assurance to address nonconformances, deviations, change controls, and audit findings.
  • Support supplier qualification, supplier audits, and ongoing supplier quality management activities.
  • Ensure manufacturing documentation, Device History Records (DHRs), and validation records are complete and compliant.

Cross-Functional Collaboration

  • Work closely with R&D teams to transition new products from development into commercial manufacturing.
  • Partner with Supply Chain and Planning teams to support production schedules, inventory management, and demand planning.
  • Support Regulatory Affairs with manufacturing-related documentation for regulatory submissions and inspections.
  • Coordinate with Packaging, Sterilization, and Logistics teams to ensure seamless product release and shipment readiness.

Operational Excellence

  • Establish and monitor KPIs related to manufacturing quality, throughput, scrap, and supplier performance.
  • Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
  • Support implementation of scalable operational processes as the company grows.
  • Assist in risk assessments and mitigation activities related to manufacturing and supply continuity.

Requirements:

  • Bachelor’s degree in Engineering (Mechanical, Biomedical, Industrial, Manufacturing, or related field).
  • 8+ years of experience in process engineering, operations engineering, or manufacturing engineering within the medical device or diagnostics industry.
  • Experience supporting Class II FDA-regulated medical devices in a GMP manufacturing environment.
  • Direct experience managing or working closely with Contract Manufacturing Organizations (CMOs).

Nice to Have:

  • Strong understanding of design controls, process validation (IQ/OQ/PQ), FDA Quality System Regulations (21 CFR Part 820), ISO 13485, CAPA and change control systems.
  • Experience collaborating with Quality, Regulatory, and R&D teams in a regulated environment.

Benefits:

  • Competitive salary & equity compensation for full-time roles.
  • Unlimited PTO, company holidays, and quarterly mental health days.
  • Comprehensive health benefits including medical, dental & vision, and parental leave.
  • Employee Stock Purchase Program (ESPP).
  • Employee discounts on hims & hers & Apostrophe online products.
  • 401k benefits with employer matching contribution.
  • Offsite team retreats.
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://jobs.ashbyhq.com/hims-and-hers/bf0f2e0d-2139-406c-87e2-ee595bb233dd