Description
Join our friendly team at Co-op Funeralcare in Reading, Berkshire, and help families say the perfect goodbye to loved ones. As a Funeral Arranger, you will play a crucial role in providing support to clients and arranging funerals.
Job Details:
- £26,266 per year (£13.47 per hour)
- Full-time, 37.5 hours per week, Monday to Friday, 9am-5pm
Responsibilities:
- Build and maintain positive relationships with clients and the community
- Support clients in person and over the phone, arranging family visits and answering questions
- Ensure the funeral home is clean, safe, and welcoming
- Work with digital systems to manage client documentation, funeral arrangements, and invoicing
- Support with manual handling of coffins and assist in the care and preparation of the deceased
- Update client management applications with accurate and timely information
Requirements:
- Good communication skills
- Ability to work with numbers and basic calculations
- Keen eye for detail and accuracy
- Good IT skills and ability to learn new systems
- Passion for delivering great service and building relationships
- High levels of empathy, discretion, and care
- Ability to carry out physical elements of the role
Benefits:
- 30% off Co-op branded products and 10% off other brands
- 23 days holiday (pro rata)
- Pension with up to 10% employer contributions
- Access to Employee Assistance Programme
- Virtual GP and free eye tests
- Endless career development opportunities
- Friendly, supportive team
What We Offer: We provide full training and ongoing support, so you don't need previous experience in the funeral industry.