Associate Director, Product Delivery & Governance

We are looking for an insurance professional with strong product, governance, and regulatory experience, who is highly detail-oriented, analytical, and comfortable owning complex initiatives end to end.

The Associate Director, Product Delivery & Governance is responsible for providing strategic leadership over product implementation, product governance, Day 2 product management and ensure products and/or strategic priorities are delivered efficiently, compliantly, and in alignment with business objectives.

Position Responsibilities:

• Lead the implementation and delivery of prioritized Hong Kong High Net Worth (HNW) initiatives.
• Drive data product development and system integration to enable HNW customer identification, segmentation, and servicing capabilities.
• Coordinate the delivery of differentiated HNW customer propositions and experience enhancements.
• Support the design and implementation of the future-state HNW Target Operating Model.
• Ensure execution excellence through effective project planning, governance oversight, risk management, and cross-functional stakeholder coordination.
• The role is expected to evolve into a broader Product Owner / Delivery Lead position, responsible for driving the implementation of strategic product initiatives across the end-to-end product lifecycle.
• Ensure delivery capacity, prioritization, and execution are aligned with business growth objectives.
• Drive execution excellence through disciplined planning, governance, and stakeholder management.
• Establish and own the enterprise product delivery strategy and operating model.
• Own the development of user requirements and partners up with IT BA/IT PM to deliver on the system changes to support the delivery of the product initiative.
• Provide insights into product delivery, technology and market trends.
• Effectively communicate desired outcomes based on the agreed product roadmap.
• Focus on risk management, work with legal and compliance departments to obtain necessary approvals and support.

Required Qualifications:

• Undergraduate degree in finance, marketing, business, or related field.
• 10+ years relevant insurance experience and a strong track record in project delivery and execution.
• In-depth knowledge of financial services and industry practices.
• Solution Focused: exemplary problem solving.
• Innovative Mindset.
• Influence and Persuasion: drive and influence change.
• Compelling Communication: strong communication, interpersonal and presentation skills.
• Collaboration: strong client and relationship management skills.
• Strategic thinker.
• Strong mentoring, coaching, and consulting skills.
• Demonstrated ability to influence others beyond formal authority.
• Financial understanding of product profitability.
• Advanced project management, problem solving and analytical skills.
• Strong leadership capabilities.
• Thorough knowledge of compliance standards and practices.
• An entrepreneurial spirit and comfort working within in rapidly changing environment.
• Adaptability: Effectively adapts and supports integrated change.
• Technology Savvy: Leverages technology to plan, innovate, measure results.
• Strong business acumen.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.