Knowledge & Content Intern

Logitech is seeking a Knowledge & Content Intern to join their People and Culture (P&C) organization. The intern will work closely with the Knowledge team to shape how global employees find answers, navigate P&C processes, and experience the internal Help Center.

Responsibilities include

• Content Creation & Maintenance: Write, edit, and publish clear, user-friendly Help Center articles.
• Cross-Functional Collaboration: Partner with teams across the People and Culture organization to translate complex internal policies and workflows into simple, intuitive guidebooks and FAQs.
• Information Architecture & Optimization: Assist in auditing, tagging, and organizing content structure to improve searchability and user navigation within the internal knowledge portal.
• Process & Systems Learning: Gain hands-on experience using modern knowledge bases, content management systems (CMS), and ticketing tools.
• Creative Problem-Solving: Identify content gaps, outdated information, or friction points in user feedback, bringing innovative solutions to improve the overall employee self-service experience.

What You Will Gain

• Direct Mentorship: Work directly alongside the Head of Programs and Partnership and the knowledge team.
• Broad HR Exposure: Gain rare end-to-end visibility into how an enterprise People and Culture organization operates.
• Portfolio Development: Experience concrete examples of published knowledge base articles, documentation projects, and process improvement initiatives.

Your Qualifications and Skills

• Currently pursuing or recently completed a degree in Communications, English, Human Resources, Business, Information Systems, Journalism, or a related field.
• Strong Writing & Editing Skills: Ability to break down complex procedures or policy details into clear, concise, and engaging written content.
• Aptitude for Technology & Systems: Quick learner with a curiosity for mastering new tools, content management platforms, and workflows.
• Cross-Functional Communication: Comfortable reaching out to subject matter experts across different departments to gather details and feedback.
• Analytical & Creative Problem Solver: Proactive in spotting errors, fixing broken links or outdated guides, and suggesting creative ways to present information visually or structurally.
• Attention to Detail: Meticulous about grammar, formatting consistency, and maintaining high editorial standards across all published materials.