Description
CVS Health is seeking a Pharmacy Manager to lead and develop a pharmacy team that provides exceptional patient care. As a Pharmacy Manager, you will be responsible for direct and effective management of your pharmacy team, including living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Responsibilities:
- Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
- Supporting safe and accurate prescription fulfillment by following,and directing the pharmacy team to follow,pharmacy workflow procedures and utilizing the safety guardrails at every workstation
- Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same
- Proactively offering and delivering immunizations to keep patients healthy
- Supporting the effective management of pharmacy inventory by following,and coaching the pharmacy team to follow,all inventory best practices
- Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow
- Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times
- Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues willing to work in the pharmacy
- Overseeing Staff Pharmacists and District Support Pharmacists (DPSs) (where applicable), managing performance through direct observation, peer and team feedback, and/or validation of results
- Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
- Regularly reviewing business reporting for operational insights and developing action plans to close gaps
- Establishing a culture of safety, empowerment, and inclusion so the pharmacy team feels valued
- Maintaining relevant clinical and technical skills for the job as the industry evolves
- Supporting access to care and helping to improve patient outcomes through pharmacist-delivered clinical care
- Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles
Requirements:
- Active Pharmacist License in the state where the Store is located
- Active National Provider Identifier (NPI)
- Not on the DEA Excluded Parties list
- 1-2 years of experience as a Pharmacist
Preferred Qualifications:
- Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program
- 3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in the home store, and across the market in other locations, to meet business need
Benefits:
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility