Grab is Southeast Asia's leading superapp, offering various services such as food delivery, financial management, and ride-hailing.

The Merchant Growth Manager, Emerging will be responsible for managing and nurturing relationships with a diverse portfolio of F&B merchants.

Critical Tasks:

Build and maintain strong relationships with a portfolio of merchants, ensuring their needs are met and their businesses are supported
Manage merchant accounts with a focus on GMV, table management solutions, monetisation, and delivery volumes
Develop and execute scalable business strategies to drive growth for merchants across Grab's ecosystem
Conduct regular business reviews with merchants to share insights, address concerns, and align on growth strategies
Coordinate campaigns and initiatives that drive merchant engagement and growth
Collaborate with internal teams to provide customised reporting, marketing support, merchant operation support, and product enhancements

Qualifications:

3 or more years of experience in account management, business development, or a related field
Excellent communication and negotiation skills to build lasting partnerships
Ability to interpret data and develop actionable insights
Ability to work collaboratively across teams to deliver tailored solutions for merchants
Results-driven mindset with a focus on achieving growth targets and operational excellence
Familiarity with F&B businesses and/or e-commerce platforms is a plus

Life at Grab:

Merchant Growth Manager, Emerging

Skills