Description
We are seeking a Central Team Administrator to join our team at Operose Health, a provider of local primary care at scale. You will play a crucial role in delivering great primary care by improving access, outcomes, and patient experience.
The successful candidate will be responsible for:
- Responding to patient queries and liaising with the wider primary care team
- Managing appointment requests and signposting patients to our range of services
- Maintaining patient records and confidentiality
- Emailing, scanning, and coding clinical correspondence
- Processing prescription requests
- Utilising other information systems to support efficient workflow processes
To be considered for this role, you will need to have:
- Reception or customer care experience
- Excellent written and verbal communication skills
- Basic PC skills including Word, Excel, and email
- Ability to work within processes, procedures, and maintain confidentiality and data security
We offer a competitive salary of £25,838 per year, 27 days annual leave plus bank holidays pro rata, access to our bespoke learning management system, and a range of other benefits including a car benefit scheme, cycle to work scheme, and employee wellbeing services.