Description
The starting pay range for this position per hour is $22.50 - $24.50, with a full pay range of $22.50 - $38.25 per hour.
As a General Merchandise Team Leader at Target, you will play a crucial role in delivering an exceptional guest experience. Your responsibilities will include:
- Consistently delivering guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
- Ensuring every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
- Actively observing and providing feedback, holding team members accountable while recognising great guest experience moments
- Reviewing area guest, financial, and team outcome metrics to identify opportunities, taking action to improve, and aligning team on the right behaviours and execution
- Leading the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement
- Educating team members on operational procedures and their impact on inventory management, store profitability, and product availability
- Assessing reporting to identify gaps in GM processes and assisting in developing plans to resolve them
- Being an expert of operations, accuracy, process, and efficiency
- Assigning daily tasks to team members based on planned workload and guest traffic patterns
- Establishing clear goals and expectations and holding team members accountable
- Helping with efficient delivery to guests by leading pick, pack, and ship fulfilment work accurately
- Enabling a consistent experience for guests by ensuring product is in stock, available, accurately priced, and signed on the sales floor
- Staying informed about relevant trends and products to educate team members
- Evaluating candidates for open positions and developing a guest-centric team
- Identifying team members for future leader positions and utilising growth development to build a talent pool
- Supporting guest services such as back-up cashier and digital fulfilment processes
- Demonstrating inclusivity by valuing diverse voices and approaches
- Demonstrating a culture of ethical conduct and following all Target policies and safety procedures
- Leading and demonstrating a safety culture through modelling and recognising safe behaviours
To be successful in this role, you will need:
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred, but not required
- Ability to lead and hold others accountable
- Effective communication skills
- Capability to remain focused and composed in a fast-paced environment
- Welcoming and helpful attitude towards all guests and team members
- Access to all areas of the building
- Ability to interpret instructions, reports, and information
- Accurately handling cash register operations as needed
- Climbing up and down ladders
- Scanning, handling, and moving merchandise efficiently and safely
- Flexible work schedule and reliable attendance
Target offers eligible team members and their dependents comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more. Other benefits include 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation.