Description
We are seeking a GTC Business Support Analyst to join our Global Treasury Coverage (GTC) team. The successful candidate will provide administrative and business support to the GTC team, helping drive effective communication, coordination, and operational efficiency.
The role involves managing team communications, supporting engagement initiatives, maintaining key trackers, and coordinating activities across GTC teams globally. Additionally, the role will provide broader administrative support, including travel and expense management, purchase order processing, and invoice management.
Key Responsibilities:
- Manage team communications, including drafting leadership messages, team announcements, and colleague communications
- Develop and maintain Viva Engage content and engagement campaigns
- Support the creation, formatting, and maintenance of central presentations for leadership
- Maintain and govern central team trackers, distribution lists, calendars, and management information repositories
- Coordinate requests, updates, and deliverables across global GTC teams
- Provide travel and expense support for bankers, including travel bookings, expense submission support, and resolution of related queries
- Manage purchase order creation, invoice processing, and vendor payment coordination in line with internal policies and procedures
- Act as a central point of contact for administrative and operational requests
- Build strong relationships across GTC, Business Management, Executive Assistants, and support functions to facilitate smooth operations
Requirements:
- Excellent written and verbal communication skills
- Strong presentation skills, including proficiency in PowerPoint
- Highly organised with exceptional attention to detail and the ability to manage multiple priorities simultaneously
- Strong coordination and stakeholder management skills
- Proactive, self-motivated, and able to work independently with minimal supervision
- Strong proficiency in Microsoft Office applications, particularly PowerPoint, Excel, Word, Teams, and Viva Engage
- Experience managing administrative processes such as travel, expenses, purchase orders, and invoice processing
- Ability to handle confidential information with discretion, professionalism, and sound judgement
Desirable Skills:
- Prior experience in an administrative, business support, communications, or coordinator role within a financial institution
- Financial institution experience
- Relevant support role experience