Description
We are seeking a Network Administrator to support the network infrastructure for LAN/WAN services at the National Institutes of Health (NIH) on behalf of the Center for Information Technology (CIT).
As a Network Administrator, you will play a crucial role in ensuring the NIH network infrastructure remains resilient, secure, and operational for the NIH community to progress their science and research and continue their mission-critical work.
Key responsibilities include:
- Coordinating work actions to take the burden of IT off customers so they can focus on science
- Contributing knowledge and experience to the collective pool at NIH and helping other IT professionals at the institute level work better for their community
- Working with the CIT federal team and other service areas as ONE CIT to serve NIH
- Ensuring the network infrastructure and associated internet and intranet services are available to scientists, researchers, patients, etc., with maximum uptime
- Utilizing experience of networking and evolving technologies to develop solutions in a fast-paced, highly collaborative, and ever-changing enterprise federal environment
Requirements:
- Bachelor's degree (or high school diploma accompanied with relevant experience and professional certification)
- Minimum three years of network administrator experience
- Solid understanding and comprehension of network protocols and switching, TCP/IP, FTP/HTTP(S), UDP, STP, VPN, etc.
- Ability to provide technical root cause analysis or requirements summaries to the team and management using fundamental network terminologies
- Solid working knowledge for advanced troubleshooting of network device gear such as CISCO routers, switches, wireless access points, uninterruptible power supplies, firewalls, etc.
- Ability to activate and configure CISCO switches, routers, NICs, LAN ports, etc., and diagnose configuration issues using command line and prompts on the switch and/or endpoint device
- Ability to create network and closet diagrams and decipher network topologies
- Ability to use network tools to diagnose, trace, and validate activity on LAN ports, network gear, and/or endpoints
- Ability to lift up to 50lbs to rack and stack network gear
- Reliable means of transportation to respond to on-call emergencies within the DC-MD-VA area within defined response times
- Ability to obtain an NIH public trust
Desired skills:
- Meticulous in documentation showing work performed
- Organized workspace
- Ability to work in a team setting or with other IT professionals effectively in-person or virtually
- Strong sense of responsibility and ownership of tasks
- Experience with Wireless Infrastructure / 802.1x and performing site surveys
- Experience with Monitoring Tools (i.e., Sitescope/Solarwinds/Sciencelogic)
- Experience with ServiceNow or Remedy
- Experience with Infoblox
- CCNA or CCNP professional certification