Associate Program Manager

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world.

The Enablement team runs the programs and documentation that keep the whole company informed globally, with a heavy focus on the sales team. We're looking for someone to run those programs day to day , from the documentation Flexport relies on across the org to a brand-new onboarding experience for Account Executives (AEs).

You will:

• Own the AMER Leadership Development Rotational Program, an ~18-month rotation that places new grads across a rotation of 2-3 departments alongside a dedicated AI training curriculum.
• Support the AE onboarding program end-to-end: the six-week curriculum, the capstone graduation, and the tools that make ramping up stick.
• Support day-to-day sales enablement for the AE team and help build the ongoing sales excellence program behind it, partnering with sales leadership to turn skill gaps into playbooks and training.
• Support Confluence and Flexport's documentation ecosystem: page structure, content standards, and a regular audit cadence, so information stays accurate and easy to find company-wide.
• Stand up special projects fast, from product launches to market events, and become a go-to resource across the org.
• Measure program impact and run feedback loops to continuously improve what you build.

You should have:

• 2-3 years of experience in program management, sales enablement, sales operations, marketing, or a related field, with a working knowledge of Flexport's products and the logistics industry (or the ability to pick it up fast).
• Excellent writing and communication skills. You can turn messy inputs into clear, useful documentation and summarize quickly.
• Extremely organized, comfortable managing multiple projects at once, and able to move without a fully scoped brief.
• Comfortable presenting to and partnering with senior leadership, including the C-suite.
• Experience building training content or curriculum, and genuine enthusiasm for building decks, docs, and Confluence pages from scratch.
• Skilled at driving adoption and buy-in for new programs. You don't just build the thing, you get people to use it.

The US base salary range for this position: $77,000-$96,000 USD