Business Operations Manager

Sterlington PLLC is seeking a Business Operations Manager to implement AI workflows and manage the execution layer of the Head of Firm Management's portfolio. The successful candidate will be responsible for ensuring priorities are visible, decisions are made on time, and commitments are delivered without friction.

Key responsibilities include:

• AI-Driven Process Innovation: Refine workflows for greater efficiency and scalability, integrating AI tools to enhance tracking, summarization, and internal coordination.
• Demand and Priority Management: Manage inbound partner requests, firm issues, and external approaches, deciding what reaches the Head of Firm Management and what is resolved before it does.
• Leadership Operating Rhythm: Run the cadence of firm leadership, including management committee preparation, planning cycles, and leadership meetings.
• Decision Support: Prepare concise, decision-ready briefings and status summaries for the Head of Firm Management.
• Stakeholder Management: Coordinate across partners, senior lawyers, business services, and external parties.
• Execution Ownership: Take ownership of initiatives and report on them.
• Risk Mitigation: Anticipate and resolve gaps, misalignments, and potential delays.

Requirements include experience in business operations, chief of staff, or strategy roles, a track record of creating efficient workflows, judgment, and professional services experience. Native or full professional English fluency is required.