Intern, Business Analyst

Grab is Southeast Asia's leading superapp, providing a range of services to support daily life.

As a Business Analyst Intern, you will work with business teams and senior Business Analysts to define requirements and support prioritisation, delivery, and testing.

Responsibilities

• Coordinate requirements sessions with business teams to clarify project goals, user needs, and workflows.
• Translate findings into user stories, acceptance criteria, and process flows using Jira, Confluence, or similar tools.
• Work with senior Business Analysts to assess incoming requests, identify dependencies and priorities, and refine the product backlog into clear tasks for engineering teams.
• Maintain requirements and process documentation, updating it as decisions or project needs change.
• Support user acceptance testing by checking delivered features against agreed requirements, recording issues, and tracking follow-up.
• Use approved GenAI tools to support research, meeting summaries, requirements documentation, or test-scenario drafting, and verify outputs before use.

Qualifications

• Practical understanding of the software development lifecycle (SDLC), gained through study, projects, or work experience.
• Ability to clarify business needs by asking focused questions and documenting requirements in user stories or acceptance criteria.
• Represent business processes using clear process flows or other structured documentation.
• Experience with Jira, Confluence, or similar tools to maintain requirements, track issues, or organise a backlog.
• Validate features against requirements, record test results, and track issues through follow-up.
• Experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.

Benefits

• Comprehensive Medical Insurance
• Leave Entitlement
• Flexible Work Arrangements
• Community Involvement
• FlexWork arrangements