Quality Manager

We are seeking a Quality Manager to lead our quality functions, including Quality Engineering, Supplier Quality, Metrology, and Quality Inspection.

The successful candidate will have a strong understanding of quality management systems, leadership skills, and the ability to communicate effectively with customers and stakeholders.

Key Responsibilities:

• Maintain working knowledge of safety policies and regulations to ensure duties of self and others are performed in a safe manner
• Own and maintain the effectiveness of the Quality Management System, including integration of Quality Engineering, Supplier Quality, and Metrology processes
• Provide leadership and direction to Quality Engineering, Supplier Quality Assurance, Metrology, and Quality Inspection teams
• Ensure customer quality communication is executed effectively, and respond to customer complaints, returns, and enquiries in a timely manner
• Manage supplier quality, including supplier performance monitoring, escalation, and qualification
• Ensure quality engineering processes, including PFMEA, control plans, inspection strategies, and measurement system analysis
• Oversee metrology and calibration systems, including calibration system integrity and traceability
• Manage nonconforming product and containment, including defining escalation rules and ensuring disposition decisions are made within authority matrix
• Implement and maintain a structured problem-solving system, including root cause analysis and verification of effectiveness of corrective actions
• Define and monitor quality KPIs across all quality functions, including internal defect rates, supplier performance, customer complaints, and process capability trends
• Drive continuous improvement activities across all quality functions, including risk-based thinking and prevention-based quality systems
• Develop capability within Quality Engineering, Supplier Quality, and Metrology teams, including training and competence requirements

Requirements:

• Strong understanding of quality management systems
• Leadership and communication skills
• Ability to work in a fast-paced environment

What We Offer:

• Competitive salary
• Opportunity to work with a dynamic organisation
• Commitment to ensuring employment practices are fair, accessible, and inclusive of persons with disabilities