Nurse Intake Specialist

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods.

We're seeking a Full-Time Registered Nurse (RN) to join our Case Control Center in a client-facing intake role. This position requires working five days per week, handling inbound telephone calls related to medical malpractice and nursing home claims.

Responsibilities:

• Conduct detailed intake calls with prospective clients.
• Vet and assess medical malpractice and nursing home claims.
• Gather and document medical and factual information with accuracy.
• Support key aspects of the legal intake process.
• Handle client questions and concerns with empathy and professionalism.
• Enter and maintain detailed client information in internal systems.
• Maintain confidentiality and exercise sound judgment in all interactions.

Qualifications:

• Active Registered Nurse (RN) license required.
• Strong verbal and written communication skills.
• Exceptional listening, critical thinking, and problem-solving abilities.
• Comfort working on the phone for extended periods.
• Strong computer and data entry skills.
• Highly organized with the ability to multitask and learn quickly.
• Able to work independently in a fast-paced environment.
• Professional demeanor with a calm, empathetic, and client-focused approach.
• Reliable, punctual, and dependable.
• Bilingual skills are a plus!

Benefits:

• Medical and dental insurance
• 401(k) plan
• Paid time off and paid holidays

Qualified candidates may earn up to $250 after 90 days of employment.