Library Page - Grand Concourse Library

We are seeking a Library Page to join our team at the Grand Concourse Library in the Bronx, New York.

As a Library Page, you will have the opportunity to work in a dynamic and educational environment, gaining valuable experience and skills.

The New York Public Library is an essential provider of free books, information, ideas, and education for all New Yorkers.

Key Responsibilities:

• Provide exceptional customer service to the public, projecting a positive and courteous attitude
• Shelf and arrange books, CDs, DVDs, and other library materials in alphabetical and numerical order
• Answer in-person inquiries, assist patrons in locating materials, and refer them to the appropriate person or place for assistance
• Assist patrons with basic computer, internet, and audio/visual equipment usage
• Locate and prepare library materials requested by patrons
• Assist staff with checking materials for damage and removing them from the shelves
• Help set up public spaces for events and programs
• Perform other related tasks as needed

Skills, Knowledge, and Expertise:

• Currently enrolled as a student in an accredited educational program (high school, GED program, associate's degree, bachelor's degree, master's degree, etc.)
• Proper employment certificate for minors under 18 as required by New York State law
• Ability to troubleshoot basic computer and printer issues (preferred)
• Experience with e-readers and library technologies (preferred)
• Ability to speak foreign languages (preferred)
• Strong organizational skills and ability to follow detailed instructions in a fast-paced environment
• Excellent customer service skills and ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills, such as Microsoft Office Suite and Google Applications

Benefits:

• Access to the Library Page Fellowship Program, a career growth development program that provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship
• Opportunity to work in a dynamic and educational environment
• Part-time schedule with variable hours, including evenings and Saturdays (18 hours per week)

Work Environment:

• Public service library
• Moderate lifting required (up to 25 lbs)
• Pushing book trucks