Description
You’ll join Cigna Healthcare, a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, Cigna serves more than 180 million customers and patients worldwide.
You’ll join the Health Partnerships team within a newly formed Partnerships & Controls function, supporting how Cigna Healthcare works with key external partners. This role exists to strengthen governance, transparency, and insight across partnerships, helping the organization manage risk and create value in a dynamic, international environment where priorities may evolve.
Responsibilities:
- Help apply and embed a consistent partnership governance framework across the organization, creating first and supporting adherence later to agreed standards and controls
- Analyze partner performance trends to identify risks, opportunities, and improvement areas, providing clear insights to support decision-making
- Coordinate governance reviews, forums, and follow-ups with internal teams and external partners to ensure actions are tracked through to completion
- Work closely with regional and functional teams to support the application of global partnership standards at a local level
- Support the implementation of partnership operating models, contributing to process improvement and automation initiatives
- Maintain oversight of partnership activities, ensuring issues are surfaced early and managed appropriately in a fast-moving environment
Requirements:
- A bachelor’s degree in healthcare administration, business, operations, or a related field (or equivalent experience)
- 5 years experience working within healthcare insurance operations, provider relations, or partnership operations
- A solid understanding of how healthcare providers, insurers, or third-party administrators operate together
- Experience working across multicultural or international environments
- The ability to manage multiple priorities at the same time and follow work through to resolution
- Clear and structured communication skills, with the confidence to work across different stakeholder groups
Skills:
Soft Skills
- Structured and analytical thinking
- Adaptability and comfort working in evolving environments
- Adaptability and comfort working in multicultural environment
- Stakeholder coordination and follow-through
- Clear written and verbal communication
- Problem-solving with a practical mindset
Technical / Functional Skills
- Performance reporting and KPI analysis
- Using dashboards and data to generate insight
- Understanding of governance frameworks and controls within regulated environments
- Process improvement and operational coordination
Nice to Have (optional)
- Experience supporting global or regional partnership models
- Exposure to automation or operational improvement initiatives
- Advanced degree in a relevant field - clinical background included
Benefits:
- Competitive salary and benefits package
- Multicultural and hybrid working environment
- Private Medical Insurance and employee wellbeing benefits
- Access to an educational development program to support continuous learning
- Opportunity to gain visibility across global teams and contribute to high-impact initiatives