Senior Vendor Performance Manager, North America

Reddit is seeking a Senior Vendor Performance Manager, North America to lead the growth of its SMB segment. The role involves working closely with outsourced vendors and acting as the voice of the customer for internal teams. The successful candidate will manage and grow the North American market, driving end-to-end sales team performance from lead generation to activation to account management.

Key Responsibilities:

• Own revenue growth and quota attainment for the SMB segment in assigned markets
• Devisestrategies to ensure vendors deliver on growth across agency acquisitions and existing books of business
• Lead weekly, monthly, and quarterly business reviews with vendors, managing ongoing action items and ensuring vendors drive completion
• Drive workflow and process optimizations at vendor sites while maintaining high customer satisfaction
• Collaborate with vendors and internal teams to ensure timely and accurate communication, training, and updates
• Support and mentor vendor teams to achieve quarterly revenue targets
• Work with Sales Leadership, Sales Operations, and Marketing to create scaled end-to-end programs and sales initiatives
• Leverage available technology stacks, including Gong, Salesforce, Chili Piper, ChatGPT, Looker, and Zoominfo
• Build and execute scaled sales strategy initiatives for high-value SMBs
• Shape Reddit's Ads product roadmap and narrative by aggregating and sharing client feedback and campaign metrics
• Drive results through data analysis, goal-setting, planning, and project management
• Develop strategies to identify, pitch, and activate high-value SMBs, drive advertiser activations, measure success, and retain and grow advertisers on the Reddit ads platform

Qualifications:

• 8+ years of experience in sales, client services, or operations
• 5+ years of sales vendor management or sales leadership experience
• Proven background in building and running outsourced sales operations
• Advertising/marketing experience
• Experience partnering with or working for digital agencies
• Experience selling into the SMB segment with a history of exceeding revenue targets
• Motivated self-starter who thrives in unstructured environments
• Tenacious and entrepreneurial approach to working through challenges
• Excellent communication and project management skills
• Strong analytics and quantitative skills
• Experience working with Salesforce, Gong, or comparable tools
• BA/BS degree or equivalent work experience
• Multi-market experience is a plus

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Pay Transparency: The base salary range for this position is: $147,000-$205,700 USD