Product Marketing & Promotion Support

You will be joining Sun Life, a leading financial services company, to support the development, coordination, and delivery of product marketing and promotional materials for product launches and promotions.

Responsibilities

Product Marketing & Promotion Support

• Support the development, coordination, and delivery of product marketing and promotional materials for product launches and promotion.
• Coordinate with various teams, including Product Proposition, Product Campaign, Distribution, Compliance, Legal, Operations, and external vendors to ensure timely production and approval of marketing materials.
• Manage external vendors involved in the production of marketing and promotional materials.
• Conduct quality checks and proof-reading to ensure marketing materials are accurate, consistent, and compliant with regulatory and internal requirements.
• Manage stakeholder review and approval processes of marketing materials and monitor production timelines to ensure launch readiness.

Campaign Fulfilment & Enquiry Management

• Manage campaign fulfilment activities, including eligibility validation, fulfilment processing, reconciliation, exception handling, and operational controls.
• Coordinate fulfilment execution with various teams, including Operations, IT, Finance, Customer Service, and Distribution.
• Handle and resolve campaign fulfilment-related enquiries from internal stakeholders and distribution channels.
• Perform data validation, fulfilment file verification, and reconciliation to ensure fulfilment accuracy.
• Maintain fulfilment records, audit trails, and operational documentation.

Requirements

Education & Experience

• University degree in Marketing, Communications, Business Administration, or related disciplines.
• 5-8 years of experience in product marketing support, campaign management, marketing communications, business operations, or related functions.
• Experience supporting product launches, marketing collateral development, and stakeholder coordination.
• Experience handling large datasets and fulfilment operations, or customer incentive programmes is an advantage.
• Experience in life insurance or financial services industry is preferred.

Technical Skills

• Proficient in Microsoft Office, with advanced Microsoft Excel skills.
• Strong data management and data manipulation capabilities.

Key Competencies

• Strong attention to detail and accuracy.
• Strong written communication and proof-reading capability.
• Strong stakeholder management and interpersonal skills.
• Proactive, well-organized, and able to manage multiple priorities.

At Sun Life, we offer a competitive salary, MPF, group life and group medical insurance, and excellent career development opportunities.