Description
We are seeking a Data Steward to be responsible for the daily maintenance of Healthcare Professionals and Healthcare Organizations in all US databases.
Responsibilities:
- Complete maintenance of reference data (Healthcare Professionals and Healthcare Organizations) as essential for US pharmaceutical clients.
- Perform research such as internet search, database matches etc. to gather information from third parties that will augment the completeness or accuracy of client reference data.
- Receive and respond to client data inquiries.
- Critical analysis of information in providing accurate data to the client.
- Follow standard practices and business procedures to resolve data adds and changes.
- Match internal and external data through primary research and data management policies; analyze and fix data.
- Performs ad hoc data analysis and participates on various process improvement as needed.
- Manage workflow process of tickets, resolve tickets based on systems and business rules.
- Responsible for complying with internal quality standards.
- Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in existing data.
- Ensure data cleanup of databases related to the client’s data.
- Perform functions as directed by the supervisor and local office project lead.
Qualifications and Education Requirements:
- Bachelor’s degree or graduate of any 4-year course.
Preferred Skills:
- Experience in data management, data stewardship and data verification roles are an advantage.
- Demonstrates strong understanding of complex concepts and processes.
- Critical thinking and problem-solving skills.
- Ability to work independently or under minimal supervision.
- Proficient in Microsoft Excel and other MS Office tools/suite.
- Knowledge in basic SQL is a plus but not required.
- Good verbal/written communication skills.
- Has initiative and is self-motivated to see through until resolution concerns raised by clients.
- Familiarity with the US Healthcare structure/system is an advantage.
- Must be a team player and able to work under time constraint.