Billing Analyst (Forensic Services practice)

Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world.

The Billing Analyst (Forensic Services practice) role is responsible for providing accurate and timely billing and customer care services for specific Officers in Charge (“OICs”) and Project Managers (“PMs”).

Typical responsibilities include:

• Preparing draft invoices for delivery, including obtaining approvals, following up, making invoice adjustments, researching data, finalizing drafts, and submitting invoices in a timely manner via email or client-specified electronic billing system.
• Collecting and tracking insurance carrier claim information.
• Communicating with Executive Assistants (“EAs”) and Officers in Charge (“OICs”).
• Communicating with Project Managers to assist with Project Management Financials.
• Creating and issuing weekly financial reports to clients, counsel, and insurance carriers.
• Partnering with Project Managers as a primary liaison, coordinating and submitting monthly and quarterly Oracle forecasts in a high-volume environment.
• Originating and answering phone calls related to cash collections.
• Managing and monitoring the budget and entering budget increases in the system.
• Processing and submitting external contractor fees to associated project codes.
• Responding quickly to a high-volume number of internal and external emails.
• Ensuring bills are in compliance with related client contracts.
• Obtaining necessary approvals for write-offs and processing write-offs in a timely manner.
• Resolving billing issues and handling ad hoc billing requests.
• Resolving complex billing issues with project teams and Financial Administration.
• Reviewing unbilled invoices for assigned OICs to ensure timely billing, identifying potential issues with unbilled invoices, and recommending reserves when necessary.
• Communicating concerns to the AR & Billing Manager.
• Assisting with accounts receivable and collections, as needed.
• Working on various related special projects.

Desired qualifications include:

• A Bachelor’s Degree in Accounting or a related field.
• 2-3 years of experience with time & materials management and fixed price billing, including e-billing, ideally in a professional services environment.
• Hands-on experience with MS Office (Word, Excel) and Oracle (or a similar billing system).
• Ability to work in a high-volume and fast-paced environment.
• Being detail-oriented and deadline-driven.
• Possessing strong organizational and time-management skills.
• Having excellent verbal and written communication and interpersonal skills.
• Being capable of working independently with limited supervision.
• Possessing strong analytical and critical thinking skills with an interest in continuous process improvement.

CRA offers a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional, and financial well-being, and in-house immigration support for foreign nationals and international business travelers.