Senior AI Solutions Lead (Software Quality)

We are seeking a Senior AI Solutions Lead (Software Quality) to join our Quality Verification and Standards (QVS) team at Electronic Arts. As a technology leader, you will accelerate and lead the adoption of AI tools and technologies, reporting to senior QV leadership. Your responsibilities will include developing a multi-year AI strategy, evaluating future technologies, and partnering with QA and development teams to define requirements and implement solutions.

Responsibilities:

• Analyse and identify AI solutions aligned with our quality mission.
• Conduct tech evaluations, measuring reliability, accuracy, and legal risk.
• Prepare cost-benefit and comparison reports to inform tooling investment.
• Provide regular reporting on AI/ML efforts, focusing on cost vs reward.
• Gather use cases and translate them into engineering requirements.
• Create documentation and training for new tools.
• Measure AI/technology investment success using usage data and feedback.
• Champion AI and automation technologies, promoting return on investment and sharing successes.
• Architect systems for AI-driven data, surfacing balance issues, design flaws, and exploits.

Qualifications:

• 5+ years of experience leading technology adoption in multinational organisations.
• Knowledge of AI prompting and optimising response quality.
• Hands-on Large Language Model (LLM) experience and awareness of ideal use cases.
• Ability to convert data/results into applicable business insights.
• Experience delivering technical concepts to non-technical audiences.

Benefits:

• Comprehensive benefits package, including health insurance, mental health support, retirement savings, paid time off, family leave, and free games.
• Emphasis on work-life balance, resilience, creativity, and curiosity.