Agency Benefits Team Operations

We are seeking an experienced professional to organise, perform, and implement day-to-day operations of our agency benefits team.

Responsibilities:

• Administer agency movements, such as promotions, demotions, title upgrades, and unit transfers
• Manage agent performance, including monitoring production and activity, and executing contract and position maintenance exercises
• Implement and perform daily duties on agent fringe benefits, including annual production validation and enrolment of group medical benefits, group life, dental, and retirement benefits plans
• Administer agent retirement arrangements and handle contract extension requests
• Manage agent name card ordering and prepare annual reviews of guidelines
• Handle daily enquiries from agents and leaders related to agency benefits and performance management

Requirements:

• Higher Diploma or above
• Minimum 3 years of relevant experience in agency administration or operations, preferably in agency compensation, benefits, and contracting
• Fluent in both written and spoken English and Chinese
• Result-oriented, attentive to detail, with good communication skills and mature manner
• Proficiency in MS Office applications, including Word, Excel, and PowerPoint