Description
Join M&S as a Customer Assistant in our Food section, where you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
You'll be a key ambassador for M&S, showcasing your knowledge of our food products, recommending new items, and ensuring customers feel valued.
Responsibilities include:
- Providing five-star customer service at pace
- Confidently recommending and selling new food products
- Utilising digital tools to enhance the customer experience
- Contributing to a positive team environment
- Adapting to changing demands and working across various store areas
Requirements:
- Digital confidence and ability to use in-store devices
- Flexibility to work varied shifts, including Sundays and evenings
- Ability to thrive in a high-pressure environment
- Strong communication and interpersonal skills
As a Customer Assistant, you'll play a vital role in driving sales growth, improving customer satisfaction, and representing the M&S brand.
Working Pattern:
- Sunday: 17:00-21:00
- Tuesday: 17:00-21:00
- Wednesday: 17:00-21:00
Additional Requirements: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.