Software Engineering Manager

We are seeking an Engineering Manager to lead a team of developers and analysts responsible for building, delivering, and supporting technology products that power Ford's dealer platforms.

This is a people leader role with full ownership of the product lifecycle from roadmap and requirements through development, release, and production support. You will need genuine hands-on technical fluency across our stack (GCP, Java Springboot microservices, PostgreSQL/Oracle, React, Angular) to lead your team credibly, guide technical trade-off decisions, and troubleshoot effectively when issues arise.

Responsibilities

Team Leadership

• Lead, manage, and mentor a team of 10+ developers and analysts, organizing the team into effective areas as needed.
• Set clear performance expectations, conduct regular 1:1s, and drive career growth and development for direct reports.
• Build a strong team culture focused on ownership, quality, and continuous improvement.
• Manage hiring, onboarding, and resource planning for the team.

Delivery & Production Ownership

• Own end-to-end delivery: sprint planning, prioritization, resourcing, and removing blockers.
• Own production support for dealer platform products incident management, root-cause analysis, and driving resolution of production issues.
• Establish and monitor SLAs/operational metrics for platform reliability and support responsiveness.
• Manage delivery risk track timelines, dependencies, and technical debt; escalate and communicate proactively.
• Drive Agile/Scrum ceremonies and continuously improve delivery and support processes.

Product & Technical Ownership

• Own the product roadmap and strategy for dealer platform products, balancing business priorities, technical feasibility, and platform health.
• Engage hands-on in technical discussions architecture, API design, Microservices, data modeling on GCP, Java Springboot Microservices, PostgreSQL/Oracle, React, Angular to guide sound engineering decisions.
• Translate business/dealer requirements into clear epics, user stories, and acceptance criteria.
• Ensure scalability, reliability, and quality through active involvement in technical design and code/architecture reviews.

Stakeholder Management

• Serve as the primary point of contact between the development team and business stakeholders (marketing, sales, dealer operations, IT).
• Gather, prioritize, and align on requirements with stakeholders; manage expectations on scope, timing, and trade-offs.
• Provide regular updates to leadership and stakeholders on roadmap progress, delivery status, production health, and risks.
• Partner with UX/design and cross-functional teams to ensure cohesive, friendly product experiences.

Qualifications

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Business, or related field (or equivalent experience).
• 7+ years of experience in product management and/or engineering leadership, including direct management of engineering/analyst teams of 10+.
• Hands-on technical background with GCP, PostgreSQL or Oracle, Java Springboot microservices, React, and Angular.
• Proven experience owning full product lifecycle delivery, including production support and incident management.
• Experience working directly with business stakeholders to define priorities and manage expectations.
• Strong people leadership skills coaching, performance management, hiring, and team development.
• Solid understanding of API design, microservices architecture, and system integration patterns.
• Experience in Agile/Scrum environments as a team or delivery lead.

Preferred Qualifications

• Experience with automotive dealer systems, dealer management systems, or B2B platforms.
• Prior hands-on software engineering experience before moving into product/delivery leadership.
• Experience managing larger (10+), possibly distributed or hybrid, engineering/analyst teams.
• Experience with on-call/production support models and incident management frameworks (e.g., ITIL, SRE practices).
• Familiarity with data governance, security, and compliance in enterprise platforms.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.