Description
We are seeking a caring and compassionate Bank Healthcare Assistant to join our Endoscopy team at Practice Plus Group in Ilford. As a Bank Healthcare Assistant, you will play a vital role in supporting patients throughout their endoscopy journey, helping to deliver outstanding care and an excellent patient experience.
The role is offered on a bank (0-hour) contract, providing flexible working opportunities. You will work alongside our experienced nursing and clinical teams to support the safe and effective delivery of patient care.
Responsibilities:
- Welcome and support patients attending the Endoscopy department.
- Assist patients with personal care and maintain their comfort and dignity.
- Record observations including blood pressure, pulse, temperature, and weight.
- Undertake urine testing and report concerns to registered nursing staff.
- Support patients with nutrition, hydration, and mobility requirements.
- Assist with patient positioning and moving and handling activities.
- Maintain a clean, safe, and welcoming clinical environment.
- Support stock management and ordering processes.
- Prepare patient documentation and support administrative processes.
- Work collaboratively with colleagues to deliver high-quality patient care.
Requirements:
- NVQ level 2 or equivalent qualification and experience of caring for others.
- Strong communication and interpersonal skills.
- Ability to work effectively as part of a multidisciplinary team.
- Professional telephone manner.
- Ability to work in a busy and demanding environment.
- Confident following instructions and escalating concerns appropriately.
- A proactive, flexible, and positive approach to work.
Desirable qualifications and experience:
- Previous experience working within a hospital or healthcare environment.
- Experience supporting patients in a clinical setting.
- Availability to work at short notice to support service requirements.
Benefits:
- Bank rate of £13.96 per hour.
- Flexible shifts to suit your availability.
- Opportunity to work within a high-performing clinical team.
- Supportive working environment focused on quality patient care.