Strategic Account Executive

Join Twilio as a Strategic Account Executive, responsible for selling into high-value prospects and customers, managing fast-growing customers in the EMEA region, and focusing on product cross and up-sell and revenue growth.

Responsibilities:

• Service the fastest-growing customers in the region
• Grow revenue and share of wallet within key account lists
• Open doors to the purchase of Twilio's products and services, including voice, messaging, email, contact centre, and account security software
• Maintain the highest levels of customer satisfaction
• Create pricing proposals, negotiate terms, and manage the contract process
• Sell solutions to technical and business audiences
• Build trust and mutual respect with technical customers and peers
• Think creatively and communicate complex details simply
• Balance challenging priorities and handle multiple projects/deals simultaneously

Qualifications:

• 5+ years of account management/sales experience selling complex technical solutions to a large customer base
• History of working with large multinational enterprise customers and digital natives
• Experience building and maintaining relationships up to C-suite
• Demonstrated success achieving quota consistently
• Track record of account management experience and understanding of cross and upsell solutions within a mature customer base
• Solid understanding of financial reporting within a direct customer base and revenue tracking
• Experience selling to both business and technical stakeholders

Desired skills:

• Experience working in the communications market
• Sold or worked with messaging, voice, email, contact centre, or account security verification
• Prior experience in a traditional telecommunications environment/business

Location: Remote - United Kingdom Travel: Approximately 25% travel anticipated