Digital Market Activation Manager

We are currently seeking an experienced professional to join our team in the role of Digital Market Activation Manager.

Principal responsibilities:

• Own analysis of capability and feature changes through visibility of the delivery plans and interface with stakeholders and production of Change Impact Assessment (CIA) and Go to Market (GTM) plan
• Lead the planning of release approach through migration, pilot and go-live planning with multiple stakeholder groups such as tech, business, delivery and marketing
• Lead the analysis of product readiness so to author and curate change material
• Support the liaison of customer-facing readiness activities with cross functional teams e.g. public website awareness content, FAQs
• Responsible for a portfolio of projects with valuestream alignment to understand the demand and objectives & key results for delivery planning
• Understand the functional and data product design so to support analytics, dashboard readiness and reporting to facilitate change, ongoing adoption and benefits tracking

Requirements:

• 6+ years of experience in retail banking with in-depth understanding and experience in the financial or banking sector with specialty in proposition and marketing
• University degree in the business field or relevant post graduate qualification
• Experience working with Hong Kong and Greater Bay Area to support business readiness activity for delivery of change
• Excellent negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities, and the ability to lead and influence
• Strong planning and governance skills
• Technical acumen with multimarket digital capability delivery is preferred

You'll achieve more when you join HSBC. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count.