Description
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
We are looking for a Senior Software Engineer who thinks like a product owner, someone who's scrappy, opinionated, and energized by taking something from zero to one, with expertise in building VoIP solutions. In this role, you will join a team of intelligent and dedicated engineers tasked with empowering local businesses by creating a modern phone service for collecting and converting leads for local businesses through AI agents.
You will own features end-to-end, from the first design conversation to production, on a platform thousands of businesses rely on every day. You will influence architecture, collaborate closely with product and design, and help keep our VoIP systems reliable as we scale. You will also invest in the people around you: sharing knowledge, reviewing code, and raising the team's collective ceiling.
Requirements:
- 6+ years building and shipping production systems
- A track record of owning problems end-to-end, not just executing tickets, but defining and delivering
- Experience identifying and resolving bottlenecks and performance issues within our VoIP infrastructure
- Experience with VoIP platforms like FreeSwitch, Kamailio, OpenSIPS, Asterisk
- A hands-on, daily relationship with AI coding tools (Claude Code, Cursor, Copilot, etc.)
Nice to have:
- Experience at a fast-moving startup or SaaS company
- Familiarity with distributed systems concepts: queues, event-driven architecture, horizontal scaling
- Hands-on experience with network monitoring, network diagnostics, and network analytics tools
- WebRTC experience: SDP negotiation, ICE/STUN/TURN, browser and mobile softphones
- Proficient in packet capture utilities and identifying application issues at the packet level
- Experience in network, server, and application-status monitoring
Benefits:
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan with company matching
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees