AR Analyst

Job Overview

We're seeking an AR Analyst to join our Finance Operations (FinOps) team at Stripe. As an AR Analyst, you will play a crucial role in improving user experience through accurate and timely onboarding of contracts, workflows, and delivering improvements in our integrated financial systems.

Responsibilities

• Onboard sold custom contracts into our billing systems.
• Understand and work with legal languages of contracts, ensuring strong attention to detail.
• Develop scalable and auditable onboarding processes for new and existing users.
• Collaborate with internal systems, deal desk, legal, sales ops, internal audit, go-to-market, engineer, and account managers to develop and improve processes.
• Solve user inquiries related to onboarding implementation, billing, and collections, and troubleshoot as needed.
• Analyze processes and propose changes to scale operations and enhance user experience.
• Assist with system implementations for billings, collections, and ad-hoc audit support.
• Execute key projects and programs to scale and optimize processes.
• Gain insights into various businesses at Stripe's scale.
• Learn Stripe's ways of working quickly and make an impact through process enhancements.
• Assist with monthly and quarterly flux analysis of key metrics and ad-hoc projects.

Requirements

• 4-5 years of relevant financial operations/billing experience or 3+ years of customer service experience with a degree in Business Administration, Finance, or a relevant field.
• Excellent communication and organizational skills, both written and verbal.
• Strong problem-solving skills and ability to work independently.
• Proficiency in gSuite tools, Salesforce, and MS-Office products.
• Experience working with/analyzing contracts and large data sets.
• Demonstrated experience partnering with cross-functional stakeholders.
• History of handling challenging projects and producing results.
• Solution-oriented mindset with enthusiasm for establishing best practices.
• Self-disciplined, diligent, proactive, and detail-oriented.

Preferred Qualifications

• Knowledge of the payments and fintech industry.
• Flexibility and comfort with changing requirements.
• Builder's mindset and willingness to question assumptions and conventional wisdom.
• Passion for creating new systems and solving problems via infrastructure and automation.