Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
As a Customer Assistant, you will:
- Operate in a high-demand environment, providing excellent customer service
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Maintain high standards of efficiency and effectiveness, balancing speed and accuracy
- Contribute to a positive store environment, supporting colleagues and adapting to changing situations
- Be flexible and willing to work varied shifts, including weekends and holidays
The work pattern for this role is as follows:
- Week 1: Tuesday 09:30-13:30, Wednesday 09:30-13:30, Saturday 09:30-13:30
- Week 2: Sunday 13:00-17:00, Tuesday 14:30-18:30, Wednesday 14:30-18:30
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy.