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From the employer's careers site First seen 4 Nov 2026

Connected Care Lead

Salary

£30,927 per annum

Apply on Bupa

Description

We are seeking a passionate and organised Connected Care Lead to join our team at New Victoria Hospital. As Connected Care Lead, you will become a central point of coordination for patients accessing specialist care pathways, ensuring their journey is efficient, supported and of the highest quality.

You will:

  • Coordinate referrals, bookings and patient pathways across multiple Bupa services.
  • Act as a key liaison between patients, consultants, clinical teams, diagnostics services and Bupa Insurance.
  • Monitor patient progression and proactively resolve any pathway delays.
  • Coordinate and administer up to three specialist Multi-Disciplinary Teams (MDTs).
  • Organise MDT meetings, prepare documentation and ensure outcomes are accurately recorded and communicated.
  • Support pathway performance monitoring and service improvement initiatives.
  • Build strong relationships with internal and external stakeholders.
  • Contribute to the continued development and growth of Connected Care services.

In return, you will benefit from:

  • Competitive salary and benefits package.
  • Bupa healthcare benefits.
  • Access to learning and development opportunities.
  • A collaborative and supportive working environment.
  • Opportunities to get involved in service improvement and business development projects.
  • The chance to work for one of the UK's leading healthcare organisations.

Skills

Required

  • Microsoft Office applications
  • patient administration systems
  • organisational and workload management skills
  • communication and stakeholder management abilities

Nice to have

  • Understanding of private hospital operations
  • Knowledge of CQC and healthcare regulatory standards
  • Experience of healthcare performance metrics, SLAs and service improvement methodologies
  • Degree level qualification

Ready to apply?

You apply with the employer directly. Their original posting is here: https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/New-Victoria-Hospital/Connected-Care-Lead_R1228203

Apply on Bupa