Description
Join M&S as a Customer Assistant in our Food section at Vangarde Monks Cross, where you'll provide exceptional customer service, work collaboratively as part of a team, and drive sales growth.
Your main responsibilities will include:
- Delivering outstanding customer service, ensuring customers feel valued and supported throughout their shopping experience
- Maintaining a high level of product knowledge, particularly in the food section, to make recommendations and drive sales
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and meet their needs efficiently
- Adapting to a fast-paced, dynamic environment, handling multiple tasks simultaneously while maintaining attention to detail and composure under pressure
- Collaborating with colleagues to achieve sales targets and maintain a positive store atmosphere
- Being flexible and willing to work varied shifts, including weekends and peak periods, potentially up to full-time hours during busy periods in December
In this role, you'll have the opportunity to make a significant impact on customer satisfaction and contribute to the company's continued success in the retail industry.
As a Customer Assistant, you will be a key ambassador for M&S, embodying the company's values and commitment to quality, sustainability, and customer satisfaction.
M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers, and is committed to an active Inclusion, Diversity, and Equal Opportunities Policy.
Benefits of working with M&S include:
- Competitive pay rates
- Opportunities for career development and growth
- Collaborative and supportive team environment
- Recognition and reward schemes for outstanding performance