Description
Job Overview
As a Staff Platform Engineer at Tide, you'll be the technical SME for our core IT platforms. You'll own the architecture, configuration, and health of the platforms that every Tidean relies on. You'll make key design decisions, keep the platforms secure, well-governed, and documented, and drive improvements from design through to rollout.
Responsibilities
- Own the technical SME role for core IT platforms, focusing on Google Workspace, Netskope, Jamf Pro, Microsoft Intune, and Atlassian tools.
- Make key design decisions, ensure platform security, governance, and documentation.
- Drive improvements from design through to rollout.
- Establish a configuration-as-code mentality within the team using Terraform, Git, and CI/CD.
- Manage endpoint security and compliance controls, including EDR integrations and vulnerability remediation.
- Develop monitoring, reporting, and operational health metrics for workplace platforms.
- Act as L3 escalation for complex incidents and perform root-cause analysis.
- Support audit and compliance work with evidence, controls, and documentation.
- Mentor engineers and service desk colleagues to raise the team's technical bar.
Requirements
- Extensive experience with Configuration as Code (CaC) on SaaS platforms.
- Proficiency in scripting with Python, Bash, and PowerShell, and experience with REST APIs.
- 7+ years in IT or workplace engineering, with at least 3 years at a senior level in a cloud-native, SaaS-first organization of 1,000+ users.
- Deep hands-on experience with Google Workspace administration at enterprise scale.
- Production experience with Netskope or comparable SSE/SASE platforms.
- Strong experience with Jamf Pro and Microsoft Intune for managing Mac and Windows fleets.
- Solid grasp of identity and access management concepts.
Nice to Have
- Admin-level experience with Jira, Confluence, and Jira Service Management.
- Experience in fintech or regulated financial services.
- Working knowledge of GCP and AWS, particularly IAM and networking relevant to ZTNA.
- Relevant certifications (e.g., Google Workspace Administrator, Jamf 300/400, Netskope NSK200/300).
What You'll Get
- Gross annual salary ranging from €68,400 to €96,200.
- Remote-first work arrangement.
- 25 days of paid annual leave.
- 3 paid days off for volunteering or L&D activities.
- Private Health Insurance.
- Mental Health Support Platform.
- FitPass.
- Family and friendly leave.
- Personal L&D budget.
- Share Options.