Senior Business Analyst

We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst.

Principal responsibilities:

• Lead requirement scoping, business analysis, and functional design for transforming legacy core banking and customer data systems into modernized target platforms.
• Analyze online transactions, screen workflows, and batch processes to define common user journeys, functional specifications, and detailed user stories with technical acceptance criteria.
• Act as the primary bridge between Business Operations, Product Owners, and IT delivery teams (API, backend, and testing) to ensure solutions align with operational needs and technical feasibility.
• Drive end-to-end delivery across the project lifecycle, including requirement sign-off, screen-to-screen mapping, show-and-tell demos, UAT planning, live proofing (PVT), and rollout support.
• Embed operational risk controls, data governance policies, and regulatory audit standards into system requirements.
• Manage backlog prioritization, resolve screen and system dependencies, and escalate delivery risks and blockers to project leadership and governance committees.
• Support legacy system decommissioning by analyzing legacy data structures, screen dependencies, and operational workarounds to ensure seamless migration to target platforms.
• Provide post-implementation support, incident analysis, and continuous process enhancements during BAU transition.

Requirements:

• Strong domain knowledge of Hong Kong banking operations, customer data, and core banking systems.
• In-depth understanding of banking products and servicing processes.
• Practical understanding of KYC, customer onboarding, and account lifecycle servicing operations.
• Solid grasp of banking risk governance, operational risk controls, and internal/external audit remediation.
• Working knowledge of banking regulatory standards, data privacy, audit logging, and statutory data retention requirements.

Technical skills:

• Proven track record of working in Agile, Scrum, and Scaled Agile Framework (SAFe) environments.
• Practical experience in legacy system migration.
• Understanding of modern enterprise application architecture.
• Proficiency in project and requirement management tools, particularly Jira and Confluence.
• Strong technical problem-solving capabilities.
• Familiarity with CI/CD delivery pipelines.

Communication and soft skills:

• Proven stakeholder management capability.
• Strong negotiation and problem-solving skills.
• Demonstrated experience facilitating cross-functional workshops.
• High adaptability and resilience in managing multiple priorities.
• Excellent verbal and written communication skills in English.

Others:

• University degree in Business, Information Technology, Computer Science, or a related discipline.
• Minimum 5 years of business analysis or project delivery experience within banking IT.
• Professional certifications in Agile or Project Management are highly preferred.