Description
The postholder will provide comprehensive administrative support to the Divisional PA and UEC Consultant team (ED Consultants & Acute Consultant Physicians).
Act as an essential point of contact for all patients and play a vital role in ensuring GPs/patient queries are dealt with in an appropriate manner.
Main duties of the job
- Provide administrative support to the Divisional PA and UEC Consultant Team, including ED Consultants and Acute Consultant Physicians.
- Process clinic letters and reports using Cerner and FirstNet.
- Manage clinical office systems, maintain accurate records, filing, scanning, photocopying, and support daily and weekly clinical reporting.
- Manage and prioritise incoming post, patient/GP/consultant enquiries, the ED GP Enquiries inbox, and requests from other hospitals or departments.
- Retrieve medical records, X-rays, and investigation results as required.
- Support clinical correspondence and ensure effective communication between the Trust, GPs, patients, consultants, and wider multidisciplinary teams.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,000 people and employing approximately 4,800 staff.
Benefits
We can offer you the full range of NHS benefits and discounts.