Director, Player Experience (PX) Research

At Electronic Arts, players are at the heart of everything we create. The Director, PX Research leads a global team of researchers dedicated to uncovering the insights that shape exceptional player experiences and drive the future of play.

Core Responsibilities:

• Define and Execute the PX Research Vision: Establish the strategic direction for PX Research, ensuring player insights fuel decisions across the full product lifecycle.
• Lead and Develop an Industry Leading Team: Inspire, mentor, and empower a diverse team of research leaders and individual contributors to deliver high-quality, high-impact work.
• Activate Insights Across the Ecosystem: Partner closely with central partners to unify qualitative, quantitative, and behavioral data into holistic player stories that drive actionable outcomes.
• Influence Strategy at Scale: Maintain a deep understanding of each franchise's long-term strategy, objectives, and success metrics.
• Advance Research Craft and Methodology: Evolve and continuously improve how PX Research captures, interprets, and shares insights.
• Operational Excellence and Measurable Impact: Partner with PX Research Operations to build clear, connected research roadmaps that scale best practices.

Qualifications:

• 12+ years of experience in player or user research, consumer insights, or related fields.
• Proven track record developing and executing a research strategy that influences both creative and business outcomes.
• Experience collaborating with analytics, data science, and market research teams.
• Strong leadership skills with the ability to mentor, motivate, and grow a distributed, diverse research organization.
• Excellent storytelling, presentation, and influence skills.
• Expertise in mixed-methods research.

Benefits:

• Comprehensive portfolio of games and experiences.
• Offices around the world.
• Opportunities for growth and development.
• Flexible work arrangements.
• Health, wellness, and financial benefits.