Client Account Manager, Enterprise Sales - Italian Market

As Client Account Manager in our IT Enterprise Sales Team, you will drive a book of business with key partners on our Retail Team.

You’ll work directly with key advertisers as a trusted consultant to their business. Your strategic advice, sales skills & coaching are core to bringing to life the value we deliver as a platform.

Responsibilities:

• Build and nurture relationships with Partners, proactively reaching out to partners regarding campaign performance, optimisations, updates, and opportunities.
• Ensure that our partners' objectives and requirements are met by liaising between them and our internal teams.
• Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed.
• Own the “how” conversation with advertisers to advise on media strategies.
• Become an expert at Pinterest campaign best practices, enabling yourself to be the resource for performance-related opportunities.
• Evaluate if a digital media campaign is successful and how to troubleshoot.
• Actively engage in client meetings to understand their key objectives and challenges.
• Present and explain complex solutions in a clear and concise manner to help partners achieve their objectives.
• Handle resistance, complaints, or objections from partners professionally and patiently.
• Cross-sell and upsell opportunities that contribute to the team’s ability to exceed revenue targets.
• Understand complex processes and products, distilling them down into a digestible format for our partners’.
• Provide partners with guidance and expertise on product, service best practices and features.

Requirements:

• Digital advertising sales experience, managing high-value relationships, driving strategic learning agendas and owning client communication.
• Track record of compelling data-backed storytelling and recommendations.
• Expert in managing forecasts and achieving goals.
• Strong communication skills in person, on the phone, and through email.
• A team player who’s able to work in a fast-paced environment with technical and non-technical teams.
• Expertise in digital advertising and media sales including campaign optimisation, analytical problem-solving, and product/platform knowledge.
• Technical foundation with relevant experience in Search/Shopping/Display/Social advertising technologies.
• Demonstrates curiosity and a willingness to explore AI tools to improve day-to-day productivity.
• Leverages AI to work more efficiently.
• Bachelor’s/Master’s degree in a relevant field or equivalent experience.
• Fluent Italian and English are essential for the role.

Benefits:

• Base salary range: €39,693-€73,432 EUR
• Eligible for equity and incentive compensation