Manager, Workplace (Facilities)

Vox Media is seeking an experienced Manager, Workplace (Facilities) to lead the day-to-day operations of our New York City office.

This role is responsible for creating a well-run, responsive, and thoughtfully maintained workplace that supports how our teams work and collaborate.

Responsibilities

• Oversee daily workplace operations, ensuring the office is well-maintained, functional, and supports a productive employee experience.
• Manage a team of full-time, temporary, and contract staff, including scheduling, approving timesheets, and day-to-day direction of work.
• Serve as the operational owner of the New York workplace, bringing together employees, vendors, building management, and internal partners to ensure the office runs smoothly every day.
• Establish and maintain clear workplace processes, documentation, and operating standards that enable consistent service and operational excellence.
• Own the operational management of workplace budgets, purchase orders, invoices, and vendor payments, ensuring accurate financial tracking and strong partnership with Finance.
• Serve as the primary point of contact for building management, overseeing logistics such as access, maintenance coordination, and adherence to building policies.
• Ensure workplace safety and compliance by conducting regular on-the-ground checks, maintaining protocols, and responding to issues as they arise.
• Act as a point of coordination during workplace-related incidents or crises, supporting clear and timely on-the-ground communication.
• Support space planning and workplace requests from stakeholders, balancing competing needs while maintaining operational efficiency.
• Manage relationships with workplace vendors and service providers, ensuring high-quality service, timely issue resolution, and continuous improvement across workplace operations.
• Lead workplace projects such as office moves, space reconfigurations, vendor implementations, and operational improvements from planning through execution.
• Partner with business leaders to plan workspace needs, balancing employee experience, operational requirements, and efficient use of office space.

Requirements

• Experience managing people, including direct reports and/or contract staff, with a focus on clear communication and accountability.
• Experience managing workplace operations in a headquarters or multi-site office environment preferred.
• Strong operational and organizational skills, with the ability to manage multiple priorities and workflows at once.
• Experience managing budgets, invoices, and vendor relationships in a professional setting.
• A proactive, solutions-oriented mindset with the ability to anticipate needs and resolve issues quickly.
• Comfort working cross-functionally and managing requests from a wide range of stakeholders.
• Strong judgment and discretion, particularly in situations involving safety, compliance, or sensitive workplace issues.
• Experience working in office operations, workplace management, facilities, or a related field.
• Comfort learning and adopting new technologies, including AI tools, to improve operational efficiency and team workflows.

Benefits

• Comprehensive benefits package

Salary

• $100,000 - $115,000 USD