GM, taiwan

As Flexport expands its presence in new markets, we are seeking a General Manager to build and lead our local teams in Taiwan, drive market presence, oversee end-to-end operations, and cultivate partnerships with local partners.

Responsibilities:

• Lead and manage operations, ensuring efficiency, compliance, and alignment with global standards
• Develop and execute strategy, building and implementing local business strategies that align with regional and global objectives
• Foster partnerships, identifying, negotiating, and maintaining partnerships with local partners
• Manage and grow the team, recruiting, developing, and leading a high-performing local team
• Drive customer success, ensuring outstanding customer experience and building long-term client relationships
• Monitor market trends, analyzing local market trends, customer needs, and competitive landscapes
• Ensure compliance, upholding legal, regulatory, and ethical standards

Set and implement the strategy for Taiwan:

• Set financial targets, working with Sales, Finance, and Regional leadership
• Develop and execute the Annual Operating Plan (AOP)
• Own country P&L, including gross revenue, COGS, net revenue, and operating expenses
• Drive day-to-day implementation of the country's strategy, tracking performance and steering execution

Develop and execute procurement strategy:

• Identify procurement opportunities and lead strategic negotiations
• Administer a clear vendor strategy, establishing service level agreements and performance management
• Formalize a long-term vision on procurement and maintain an implementation roadmap

Drive product development:

• Align country's product capabilities with the market
• Develop new products when gaps persist
• Partner with product and engineering teams to identify product and feature gaps

Lead and develop a high-performing team:

• Define the target organization required to meet strategic goals
• Recruit and develop a high-performing Management team
• Ensure team objectives and individual objectives are in place and actively manage team engagement, performance, and growth

Partner with Sales Organization:

• Drive strong collaboration between location and regional teams
• Ensure market intelligence and sales collateral are properly formalized and disseminated
• Drive pricing strategy for the country

Requirements:

• 15+ years of progressive experience in logistics, freight forwarding, or supply chain management
• 10+ years in a leadership role
• Proven track record in growing freight forwarding business in Taiwan
• Deep understanding of the logistics landscape in Taiwan
• Strong negotiation and relationship-building skills
• Hands-on experience managing complex supply chain operations